FAQ
kx88 FAQ — Betting to Payments
Whether you have questions about cricket betting, opening an account, bonus terms, or depositing money — you will find clear answers here for anything before or after you play on kx88. Go to the kx88 Login page to log in directly, or read through the questions and answers below.
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Whether you are new or an existing member at kx88, various questions can come to mind. How is a bet settled if it rains during a cricket match, can you open more than one account, how is the welcome bonus wagering calculated, or what is the correct way to deposit via bKash — all of these are answered in detail on this page. Knowing the responsible gaming guidelines will make your experience better. Use the table of contents below to go to a specific section.
Table of Contents
Section 01
Cricket Betting
If a match does not start at all due to rain or any other reason, all bets on that match are cancelled and the full stake is refunded. However, if the match has started and a result is determined using the Duckworth-Lewis (DLS) method, that result is treated as the official outcome and bets are settled accordingly. Detailed rules are available on the kx88 cricket page.
Popular cricket markets at kx88 include Match Winner, Top Batsman, Top Bowler, First Ball Wicket, Total Runs Over/Under, Innings Runs, and Man of the Match. In-play betting is also available during live matches, with odds updating after each over. You can see all markets on the kx88 cricket betting page.
Yes, BPL and all ICC-recognised international tournaments including the T20 World Cup have separate betting events. Special markets are opened for Bangladesh Tigers matches due to strong local interest in the team. The schedule for each tournament is kept updated in the kx88 sports section.
Yes, kx88 supports multi-bets and accumulator bets — you can combine multiple matches or events into a single bet slip. The odds of each selection are multiplied to form the combined odds. For example, three selections at odds of 1.40, 1.50, and 1.70 give combined odds of 1.40 × 1.50 × 1.70 = 3.57 — but all selections must win.
If a match is officially declared a "No Result" — meaning no team is named the winner — kx88 generally voids all match-winner bets for that match and returns the stake. In a multi-bet, the voided selection is removed and the remaining odds continue to apply, subject to terms.
Yes, odds in in-play betting can change at any moment depending on match conditions. A wicket or a big shot can move odds quickly. It is important to check the current odds before confirming a bet. kx88 also offers a "notify if odds change" option on some markets.
Section 02
Member Account
No, each person may only use one account at kx88. Attempting to open multiple accounts with the same mobile number, email, or payment method may result in all accounts being suspended and balances being forfeited. The welcome bonus also applies only once per player.
Click the "Forgot password?" link on the kx88 Login page. Enter your registered mobile number or email and an OTP will be sent to you. Use that OTP to set a new password. If you still have trouble, contact 24/7 live chat support.
A username must generally be between 6 and 16 characters and may only contain English letters and numbers. A password should be at least 8 characters long; using a mix of numbers and letters for a strong password is recommended. A username cannot be changed once chosen, so enter it carefully during sign-up.
Registration generally requires a valid mobile number, an email address, a preferred username, and a password. In some cases you may need to confirm your date of birth, as all casino and betting activity at kx88 is for players aged 21 and above only. The full registration process usually takes just a few minutes.
If your account is locked or suspended, contact kx88 customer support directly. In most cases the account can be recovered after identity verification. Repeated failed login attempts may cause a temporary lockout — wait a while and try again, or reset your password.
Yes, the kx88 Android and iOS apps use the same account — no separate registration is needed. All games, betting markets, and payment features are available on the mobile app. See the kx88 App page for details on how to get the app.
Section 03
Bonuses and Offers
The wagering requirement for the kx88 welcome bonus is 10 times the bonus amount. For example, depositing ৳1,000 gives a 200% bonus of ৳2,000, making the total balance ৳3,000. The wagering on the ৳2,000 bonus = ৳2,000 × 10 = ৳20,000. That means you need to place a total of ৳20,000 in bets before winnings from the bonus can be withdrawn.
Once a bonus is activated, the option to cancel it is generally limited. Cancelling a bonus may also result in all winnings generated from it being removed. If you do not wish to claim a bonus, inform kx88 support before or immediately after making your deposit. All rules are detailed on the Terms and Conditions page.
kx88 bonuses have a general validity period — if wagering is not completed within the set time, the bonus may expire. The specific time limit is stated in the terms of each bonus offer. Once you receive a bonus, it is advisable to start playing promptly and to read the terms carefully.
No, the welcome bonus is given to each player only once — a 200% bonus on the first deposit, up to a maximum of ৳20,000. If the same person tries to claim this bonus a second time by opening a new account, both accounts may be closed. There is no way to receive it more than once.
To receive the maximum ৳20,000 bonus at 200%, you need to deposit at least ৳10,100. As a practical example: depositing ৳20,200 gives a bonus of ৳20,000, a total balance of ৳40,200, and a wagering requirement of ৳20,000 × 10 = ৳2,00,000. Note that this bonus is a match from kx88, not free money.
The kx88 VIP programme has three tiers — Bronze, Silver, and Gold. Each tier offers a weekly cashback: up to 0.3% for Bronze, 0.5% for Silver, and 0.8% for Gold. Example: if a Silver member's net loss for the week is ৳20,000, the cashback is ৳20,000 × 0.5% = ৳100. Find out more on the kx88 VIP page.
Section 04
Deposits
During busy periods, deposits may take a little longer to process. First, confirm in the bKash app that the transaction was successful and note the transaction ID. Then contact kx88 live chat with the transaction ID and amount. Support will usually verify and credit it manually without delay.
Log in to your kx88 account, go to the Cashier or Deposit section, and select bKash. Send the desired amount to the number shown (minimum ৳500). Enter the payment reference or transaction ID in the form and confirm. If done correctly, the amount is credited to your account automatically.
kx88 does not charge any processing fee on deposits. However, if bKash, Nagad, or Rocket applies its own transfer charge, that is deducted by the mobile wallet provider — not by kx88. The same applies to bank transfers: any fee charged by the relevant bank is applied by that bank.
The minimum deposit at kx88 is ৳500 — this limit applies equally to bKash, Nagad, Rocket, and bank transfer. You can deposit ৳500 or any amount above that. The 200% welcome bonus is available on the first deposit, so plan your amount accordingly.
Yes, in addition to bKash, deposits at kx88 can also be made via Nagad and Rocket. Bank transfer is also available — for example from Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The minimum deposit of ৳500 applies to all methods.
Withdrawals at kx88 are generally completed within 30 minutes to 3 hours. The minimum withdrawal is ৳500. The same timeframe applies to bKash, Nagad, Rocket, and bank transfer. It may take a little longer during late-night or busy periods, but it remains within this range.
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If you could not find the answer to your question in the FAQ above, contact the kx88 support team directly. Assistance is available in both Bangla and English.
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