Age 21+ applies

kx88's commitment to responsible gaming

Sports and casino betting should be a source of enjoyment — not a burden. kx88 believes every player has the right to know their limits and stick to them.

For ages 21+ 24/7 support SSL encryption Live chat in Bengali

What responsible gaming is and why it matters

Betting and casino games can be enjoyed as a form of entertainment, but they become a problem when a person starts spending beyond their means or loses control over their play. kx88 always wants its users to have fun within their limits.

Responsible gaming means making your own decisions — how long to play, how much to spend, and when to take a break. Setting these decisions in advance keeps gaming enjoyable. Our Terms and Conditions contain detailed information about user rights and restrictions.

The minimum age to open an account at kx88 is 21. Minors are not permitted to use the platform under any circumstances. Adults in the household should keep their devices and accounts secure so that minors cannot access this site.

Tools for setting your own limits

kx88 gives every player full control over their gaming. Use the tools below.

Deposit limit

Set a maximum daily, weekly, or monthly deposit amount in advance. Once the limit is reached, no further deposits can be made.

Session time limit

Set how long you play in one sitting. When the time is up, the system will automatically warn you or end the session.

Self-exclusion

Close your account for a set period on your own initiative — from one week to a long-term break.

Loss limit

Set up an automatic stop after a certain amount of losses, so your budget stays under control.

Support connection

Talk to us any time via 24/7 live chat. Our team is always ready to help in Bengali.

Account closure

If you want to close your account permanently, contact the support team. Requests are processed promptly.

If you have more questions about these tools, read our FAQ — it has detailed answers to common questions.

Recognising the warning signs

Certain signs indicate that gaming is no longer just entertainment. Be alert if you notice these signs in yourself or someone close to you.

Chasing losses

Repeatedly placing bets after a loss to recover the money, and increasing the amount each time, is the first sign of a problem.

Spending essential money on bets

Using money set aside for rent, groceries, or family expenses on betting is a serious warning sign.

Losing track of time

Not realising how much time has passed while playing, or becoming cut off from family and work.

Hiding it from family and friends

Concealing your betting habits from family or friends, or lying about them.

Betting to escape stress

Turning to betting to escape feelings of loneliness, anxiety, or low mood.

Betting on borrowed money

Taking out loans or borrowing money from others to fund betting is a sign of a serious problem.

Ask yourself

Ask yourself the questions below. If the answer to more than one is yes, consider seeking help.

In the past week, did you spend more time or money on betting than you planned?
After losing, did you try to win the money back by betting more?
Have you had any disagreements or problems with family over betting?
Have you felt that you wanted to stop playing but could not?
Has betting caused you to neglect work, studies, or family responsibilities?
Have you used betting as a way to relieve stress or improve your mood?

This assessment is not a diagnosis — it is an opportunity for personal reflection. Your information is kept secure in accordance with our Privacy Policy.

Where to get help

If you are struggling, do not fight it alone. Help is available in several ways.

kx88 live chat support

The kx88 support team is available 24 hours a day, 7 days a week via live chat. Talk in Bengali — if you need help with self-exclusion or setting limits, they will assist you right away.

Contact by email

Support is also available by email outside of live chat. Write out your issue in detail — the team responds in both Bengali and English.

Family and friends

Talk to a trusted family member or friend. Sharing your problem eases the burden and opens up a path to a solution.

Professional advice

Consult a psychologist or mental health specialist. Mental health services are available at government hospitals and private clinics in Bangladesh. There is no need to hide any problem — professional advice is beneficial for everyone.

Community and support groups

There are various community-based support groups for dealing with betting addiction. Hearing the experiences of others facing the same problem can make it easier to manage your own situation.

kx88's commitment

kx88 is not just a betting platform — it is a responsible service provider. We believe the enjoyment of gaming is complete only when it is safe and within limits. The wellbeing of every user is our highest priority.

  • Accounts are not opened for users under 21
  • SSL encryption is used to protect personal information
  • Self-exclusion requests are actioned promptly
  • 24/7 live chat and email support in Bengali
  • Deposit and session limit setting available
24/7 Live chat support
21+ Age limit enforced
SSL Encrypted security
৳500 Minimum deposit

Some tips for healthy gaming

To keep betting a form of entertainment, follow a few simple habits.

  • Set a fixed budget before each session and stop when that amount is spent.
  • Do not place more bets out of emotion after a loss — think it over calmly the next day.
  • Do not think of betting as a source of income. It is entertainment only, and there is always a chance of losing.
  • Take regular breaks — at least 15 minutes every hour is a healthy habit.
  • Spend time with family and friends and keep up other hobbies and interests.
  • Never bet after drinking alcohol or taking substances — your ability to make sound decisions is reduced.
  • Do not share your kx88 account password with anyone and keep your device locked.

To learn more about kx88, read our About Us page — it covers the platform's values and goals in detail.

Questions about responsible gaming

Contact the kx88 support team via 24/7 live chat or email and request to activate self-exclusion. Let them know how long you want to take a break — the request will be processed promptly.

Lowering a limit takes effect immediately. However, increasing a limit has a waiting period — this is intentional, so limits cannot be raised in a moment of impulse. Contact live chat for details.

No, under no circumstances. The minimum age to open an account at kx88 is 21. Age is verified at registration, and if an underage user is identified, the account is closed immediately.

You can seek guidance at government mental health hospitals and the National Institute of Mental Health (NIMH) in Bangladesh. You may also visit a private psychiatrist or counsellor. Support from family and trusted friends is equally important.

Yes, you can still withdraw the balance in your account after self-exclusion is activated. Withdrawals can be made via bKash, Nagad, Rocket, or bank transfer, and are generally processed within 30 minutes to 3 hours.

Speak to them calmly without criticism. Let them know you are there for them. Encourage them to contact a professional counsellor. If needed, the kx88 support team can also provide guidance.